Privacy Policy

Pilates Plus Physio by Tess is committed to protecting your privacy. Our privacy policy indicates to you what information we collect about you and how we use it. By using our services, in any capacity, you agree to the collection and use of information in accordance with this policy. We use your Personal Information for providing and improving our services to you.

Computer browsing information –Log data:

We do not store any of your browsing history when you are viewing our website. However we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our responsiveness to your needs. For further information on these third party providers privacy policy please visit their website directly.

Team Up log in and registering:

If you log in and register on Pilates Plus Physio TEAM UP online booking site, we will then your personal details will be stored by TEAM UP Online secure servers. These servers are Protected by a Privacy Shield. We do not record your password or login details.

We do not store or record your CC information, unless you request it.

Purchases on our website:

We intermittently open “Pop up shops” in order to sell Pilates equipment online. To purchase this, you will login or register with our Pilates Plus Physio Website or TEAM UP ONLINE booking site and your personal details will be stored by Team Up Online secure servers. These servers are Protected by a Privacy Shield. We do not record your password or login details.

We do not store or record your CC information, unless you request it.

Health Questionnaires

We will collect important information about your health, prior to your attendance in our classes, in order that we can ensure your safety in class. This information is held by SURVEYMONKEY which is protected by a Privacy shield. Thus information will be shared only with the instructors who will be teaching your classes and not with any third party. Should you wish your details to be removed at any time please email us on [email protected]

Information Collection and how we use it:

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This personal information may include, but is not limited to, your email address, name, phone number, postal address or other contact information.

Third Party Service Providers:

We may employ third party companies and/or individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Website Links:

Our website Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site and therefore their relevant privacy policy.

Marketing Opt-in:

If you have attend for treatment, you will have the option to manually opt in to receive marketing emails. If you register to attend a Class, you will have the option on registration to opt in to receive marketing materials. You can opt out of this at any time, by contacting [email protected].

Should you opt in to receiving marketing material from us, then this will be distributed by CONSTANT CONTACT. If at any time you decide you no longer wish to receive those emails, then you can unsubscribe at any time, or email [email protected]

Auto Email Opt-In (Operational Emails/notifications):

Upon registration though Pilates Plus Physio website or TEAM UP online website, you will be automatically opted in to receive operational emails about your class (i.e auto emails which provide receipts of purchase, class reminder etc). You can opt out of receiving those emails at any time

Lawful disclosure:

We will disclose your Personal Information where required to do so by law or in accordance with an order of a court of competent jurisdiction. We will also disclose your information if we believe that lawful disclosure is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security:

The protection of your personal information is vitally important to us. We will strive to protect your Personal Information in all means reasonably required by us to do so. However, as no form of data transmission is 100% reliable we cannot guarantee its absolute security. Therefore we make no warranties as to the level of security afforded to your data. We will however always act in accordance with the relevant UK and EU legislation.

Children’s Policy:

We will only collect information about children if they have visited us at Physio Plus for treatment with a parent or guardian present. This will be stored securely on Team Up.

Changes to Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Further Information:

If you have any further questions regarding our privacy policy please contact us directly.

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.pilatesplusphysio.co.uk
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What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
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How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.